Printable checklist
Unpaid Italian invoice: prepare the evidence
Organise the transaction before choosing a recovery procedure.
- 01 · CustomerLegal name, address and identifiers. Explain differences between the order, invoice and payment records.
- 02 · AgreementContract, accepted quotation, order, agreed terms and later changes.
- 03 · PerformanceDelivery records or completed work, customer approval, complaints and your replies.
- 04 · BalanceInvoices minus payments and credit notes; show currency and due dates without mixing currencies.
- 05 · CorrespondencePayment promises, acknowledgments and proposed instalments, with dates and sender details.
- 06 · OriginalsMessages and attachments, platform exports and unchanged source files. Do not rely only on cropped screenshots.
- 07 · Missing itemsList what is absent and who may hold it. Do not recreate signatures or backdate records.
- 08 · UrgencyCourt papers, insolvency notices and known deadlines. Raise these before waiting for the file to be complete.
Use this list to organise your documents. Keep personal records private.
General information. The appropriate procedure depends on the facts. An enquiry does not create an engagement or acceptance of responsibility for a deadline.